Question 1

Where are your yams from?

Accepted Answer

Our yams are naturally and organically grown in Ghana and harvested on due seasons.

Question 2

How much do yams cost?

Accepted Answer

The price of our yams depends on the market price and the season. You can see the current price on each yam product page.

Question 3

What sizes are available?

Accepted Answer

Most products come in multiple sizes. For example, yam boxes are available in 10kg (Half Box) and 20kg (Full Box). Check each product page for all options.

Question 4

Do you bring items from other African countries?

Accepted Answer

Our foods are mainly grown and harvested in Ghana.

Question 5

How do items get to Canada?

Accepted Answer

Our items come to Canada by air or sea cargo, depending on the season.

Question 6

Where are you located?

Accepted Answer

We operate at the heritage square location. We typically deliver all around Calgary and surrounding immediate cities.

Question 7

Do you deliver outside Calgary?

Accepted Answer

Yes! We deliver to Calgary, Edmonton, Red Deer, Vancouver, Toronto, Halifax, and many more cities across Canada. Contact us at +1 (587) 429-8884 to check if we deliver to your area.

Question 8

What is your operating hours?

Accepted Answer

We are open from 0900 hours – 2100 hours for all services. During after-hours we typically answer questions via text or call.

Question 9

How do I place an order?

Accepted Answer

Simply browse our shop, add items to your cart, and checkout. It's that easy! You can also call or WhatsApp us at +1 (587) 429 8884.

Question 10

Can I pick up my order instead of delivery?

Accepted Answer

Absolutely, however pick up will always have to be scheduled.

Question 11

What payment methods do you accept?

Accepted Answer

We accept credit and debit cards, Apple Pay, Google Pay and Link by Stripe at our secure checkout. You can also pay by Interac e-Transfer. Your card details go straight to Stripe and are never stored on our website.

Question 12

Are you a retail store?

Accepted Answer

We are open to the public and sell to all. Both retail and wholesale purposes.

Question 13

Can I return items?

Accepted Answer

Yes. All products can be returned within 24 hours of delivery, including fresh and frozen foods. Contact us within those 24 hours and we will make it right. See our shipping and delivery policy and returns policy for the details.

Frequently Asked Questions